This site · one address, honest expectations
Contact: corrections, questions and what we cannot help with
One address, read by the people who write the pages. Corrections are welcome and are made to the page itself. Account problems are not something this site can act on, and it is fairer to say that here than to let a message go unanswered.
This is an independent guide. It is not BC.Game, it is not operated by or affiliated with BC.Game, and it does not take deposits or run accounts.
The address
It reaches the people who write the pages. Expect a reply within a few working days, and expect the reply to be from a person rather than a form.
What is worth writing about
A factual error. The most useful message this site receives. Point at the page and the sentence; a source helps and is not required. Errors of arithmetic are corrected fastest, because they can be checked in a minute.
A term that changed. Bonus conditions, withdrawal limits and country availability all move, and this site is not notified when they do. If a page describes a rule that no longer matches the operator's terms, saying so is a real contribution — the pages most likely to go stale are bonus and wagering and deposits and withdrawals.
A question the site does not answer. If something about the round is unclear, it is usually unclear on the page too. Questions have added sections to how the round works before.
A tool claiming to predict rounds. If you have been sold one, the mechanics of the pitch are documented on predictors and signals, and a new variant is worth knowing about.
What this site cannot do
It is not the operator. It has no account access, no view of any balance, no ability to release a withdrawal, reverse a bet, restore a session or reopen a closed account. That is stated at length on about this site, and it is the single most common reason a message arrives here.
For any of those, the operator's own support is the only route, and their terms are the document that decides the outcome.
Advertising
Advertising on this site is the blocks marked «Ad», and enquiries about them go to the same address. Two things are fixed and are not negotiable: nothing in the editorial pages is for sale, and there is no ranking to appear in, because this site does not rank operators.
If the message is about gambling itself
If you are writing because a session got away from you, the operator's own limits and the free services listed on responsible play will help faster than an email here will, and they are confidential. Please use them first.
Everything else this site knows sits one page away, under the round, the maths and the claims.